Understanding Employer of Record (EOR): The Smarter Way to Hire Globally

Understanding Employer of Record EOR guide

An Employer of Record (EOR) is a third-party company that legally employs workers on behalf of your business in a foreign country. The EOR handles payroll, taxes, statutory contributions, employment contracts, and compliance — letting you hire internationally without setting up a local entity.

When you want to hire talent in a new country, you normally need to incorporate a local company, open a bank account, register with tax authorities, and navigate complex labour laws. This process can take 3–6 months and cost tens of thousands of dollars. An Employer of Record removes this barrier entirely. The EOR becomes the legal employer of your staff in that country. Your employee works for you day-to-day, but the EOR handles every employment obligation on your behalf.

How Does an EOR Work? (Step by Step)

  1. You select a candidate — GotPaid handles the employment setup.
  2. GotPaid drafts a locally compliant employment contract — aligned with the labour laws of Malaysia, Singapore, Thailand, Indonesia, or Vietnam.
  3. The employee is onboarded — payroll, benefits, and statutory registrations are set up within 48–72 hours.
  4. Monthly payroll runs automatically — GotPaid calculates salaries, deducts statutory contributions, and disburses payments on time.
  5. You manage the work — the employee reports to you and works within your team as normal.
  6. GotPaid stays compliant — any changes to local employment laws are handled proactively.

When Should You Use an EOR?

EOR is the right solution when your company:

  • Wants to hire in a new country quickly without waiting months to set up a local entity
  • Does not yet have a legal entity in the target market
  • Is testing a new market before committing to full local incorporation
  • Needs to stay compliant with local employment laws without a local HR or legal team
  • Wants to reduce misclassification risk for contractors working full-time

What Does an EOR Handle?

A full-service EOR like GotPaid takes care of:

  • Locally compliant employment contracts
  • Monthly payroll processing with accurate salary calculations
  • Statutory contributions — EPF, SOCSO, EIS (Malaysia); CPF (Singapore); SSO (Thailand); BPJS (Indonesia); SHUI and PIT (Vietnam)
  • Income tax filing and withholding
  • Statutory benefits — annual leave, medical leave, public holidays, mandatory insurance
  • HR documentation — offer letters, policies, and performance management support
  • Legal termination processes and offboarding in line with local law

EOR vs Setting Up a Local Entity

FactorEORLocal Entity
Time to hire48–72 hours3–6 months
Setup costNone$5,000–$20,000+
Compliance riskLow (EOR responsibility)High (your responsibility)
Best for1–50 employees, market testing50+ employees, long-term commitment

EOR vs PEO: What is the Difference?

An EOR becomes the sole legal employer — you do not need any local entity at all. A PEO operates as a co-employer, meaning you must already have a registered local entity. For most companies expanding into Southeast Asia, an EOR is the better starting point.

Benefits of Using EOR

A. Access Local Expertise Immediately

Every country in Southeast Asia has its own employment laws, mandatory benefits, and tax rules. GotPaid teams in Malaysia, Singapore, Thailand, Indonesia, and Vietnam know every regulation in detail.

B. Hire Up to 85% Faster

With GotPaid as your EOR, onboarding takes 48–72 hours. Your candidate can start immediately while all legal and payroll infrastructure is set up in the background.

C. Significant Cost Savings

Incorporating a company in a foreign country typically costs $5,000–$20,000 in legal and registration fees. An EOR eliminates all of this.

D. 100% Compliance Guarantee

GotPaid monitors every regulatory update across Southeast Asia and adjusts contracts, payroll, and benefits automatically — protecting you from fines, penalties, and legal disputes.

How Much Does an Employer of Record Cost?

  • Percentage of salary: 10–20% of gross monthly salary
  • Fixed monthly fee: A flat fee per employee per month

Contact GotPaid for a free quote tailored to your needs.

EOR in Southeast Asia: Country Highlights

  • Malaysia: EPF, SOCSO, and EIS contributions required. Read the complete Malaysia EOR guide.
  • Singapore: CPF contributions mandatory for citizens and PRs.
  • Indonesia: BPJS Ketenagakerjaan and BPJS Kesehatan mandatory. Complex severance pay rules.
  • Vietnam: SHUI contributions apply. Progressive personal income tax (PIT) structure.
  • Thailand: SSO contributions required. Strict probation and termination rules.

Frequently Asked Questions

Is an EOR the same as a staffing agency?

No. A staffing agency recruits temporary workers. An EOR is the legal employer of your permanent, full-time employees — handling all compliance, payroll, and HR obligations.

Can I use an EOR for just one employee?

Yes. GotPaid works with companies hiring a single employee in one country all the way up to large teams across multiple markets.

Does the employee know they are employed through an EOR?

Yes — the employment contract is issued by GotPaid as the legal employer. The day-to-day working relationship and reporting structure are entirely defined by you.

What happens if I want to terminate an employee?

GotPaid manages the full termination process in compliance with local law, including notice periods, severance calculations, and final payroll processing.

Can I convert an EOR employee to a direct employee later?

Yes. If you set up your own local entity later, GotPaid can transition employees from EOR to direct employment seamlessly.

Explore GotPaid EOR services or book a free consultation with our team today.